THE BUSINESS OF ORDERING DRINKS IN CHINA
This animated mini-module was created as an icebreaker for the Learning and Development team of a Southern HVAC Company. The Personalization Principle was applied for the learners to "teach" their person, Joe, how to order drinks for his first business trip to China.The module was built with Gagne's 9 Events of Instruction as a base for zero language learners. This 10-minute presentation kept the learners' attention, engaged their pronunciation practice, and created a collaborative, fun learning, user-centered, online environment.
Responsibilities: Instructional Design Theory, Storyboarding, Scriptwriting, Conceptualization, Animation
ID Model: Gagne's Nine Events of Instruction
Company: Carrier Automated Logic
Tools: Powerpoint, VYOND
Demographics
Carrier is a male-dominated company, with 66% of employees being male and only 34% of Carrier employees female, with 61% of employees at Carrier being White.
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APPROACH
Using Vyond animation along with PowerPoint's interactive features for group formative assessment, I developed a micro-learning module for a team of 6 existing employees that have been working together for 8 years. They were very familiar with one another, so for a group activity, I decided to build an interactive animation that discussed Chinese drinking culture, with two opportunities to learn and practice Mandarin.
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CHALLENGES
The client, a leading pioneer in a global provider of heating, ventilation, and air conditioning (HVAC) systems and solutions.
I intentionally chose a fair-skinned personalized guide named Eva, who guided the training from beginning to end. She made the animation and materials enjoyable and personable and appeared on each screen. Eva was created to be culturally agnostic; she was made to not be representative of either the team of employees or the Chinese culture.
3
RESULTS
The implementation of the micro-learning module utilizing Vyond animation and PowerPoint's interactive features yielded several positive results for the team of 6 existing employees. Despite their long-standing familiarity with one another, it was best to allow the entire team to experience extremely new information together for a fun, baseline experience.
The following outcomes were observed:
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Increased Engagement
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Enhanced Team Collaboration
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Cultural Knowledge Acquisition
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Application of Interactive Features
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Positive Feedback